Addressing Workflow Fluctuations with Contingent Labor

Addressing Workflow Fluctuations with Contingent Labor

Step into the ever-changing world of contingent labor, a rapidly evolving landscape that’s reshaping how businesses operate. In today’s uncertain economic climate, the flexibility and cost-effectiveness offered by contingent labor is more valuable than ever. But how can businesses best navigate the challenges and seize the opportunities this presents?

We will jump into this in our comprehensive analysis, drawing on key insights from industry-leading sources like HRO Today’s ‘Optimizing Contingent Labor: Key Struggles and Opportunities’ report. We’ll explore the current trends, pinpoint the struggles, and shed light on how to optimize your approach to using contingent labor.

Whether you’re a seasoned professional or new to the world of contingent labor, this blog post will equip you with the knowledge you need to use its benefits and address workflow fluctuations effectively. So, let’s get started on this journey into the heart of contingent work and workforce management.

The Emergence of contingent labor

Contingent labor, which includes contract workers, temporary employees, and consultants, has seen significant growth in recent years. According to Deloitte’s 2023 Global Chief Procurement Officer (CPO) Survey, contingent labor now accounts for 40% of the global workforce.

This shift is being driven by innovative platforms such as Jombone, a Toronto-based startup that is transforming industrial staffing by combining experienced industry experts with a state-of-the-art platform.

Companies are increasingly leveraging this flexible workforce to fill skill gaps, address peak periods, and manage special projects. In fact, 60% of businesses reported using contingent talent to improve efficiency and cut costs.

The Rise of Contingent Labor

The shift towards a more flexible workforce is driven by several factors. Economic uncertainty, technological advancements, and changes in employee preferences are just a few of the catalysts pushing businesses towards contingent labor.

Companies are increasingly recognizing the benefits of having a workforce that can be scaled up or down based on demand. This flexibility enables them to respond more effectively to market changes and reduces the risk associated with long-term employment commitments.

Impact of Workflow Fluctuations on Businesses

Workflow fluctuations can occur due to several reasons – seasonal demand, special projects, unexpected absences, and even global events like the COVID-19 pandemic. These fluctuations can disrupt the normal functioning of businesses, leading to inefficiencies and increased costs.

For a business process for example, during peak periods, permanent staff may be overwhelmed, leading to decreased productivity and increased errors. On the other hand, during slow periods, businesses may find themselves paying for idle labor.

Strategies for Leveraging Contingent Labor

Clear Objectives

Having clear objectives is crucial when employing contingent labor. Businesses need to identify the gaps in their workforce and determine the specific skills required to fill these gaps.

For instance, a business may need additional support during its busy season. In this case, the objective of staffing agency would be to hire temporary workers who can handle the increased workload during this period.

Effective Management

Managing a contingent workforce requires different strategies compared to managing a permanent workforce. For instance, contingent workers may not be familiar with the company’s culture or processes. Hence, a comprehensive onboarding process is essential to help them understand their role and responsibilities.

Similarly, ongoing training can help contingent workers stay updated on any changes in processes or technology. Performance tracking is also crucial to ensure that contingent workers are meeting their performance targets.

Compliance Considerations

Compliance is a critical aspect of contingent labor. Businesses managing contingent workers need to ensure that they are adhering to all relevant labor laws and regulations. This includes things like providing a safe working environment, paying fair wages, and respecting workers’ rights.

Technology Adoption

Technology plays a pivotal role in managing contingent labor. Digital platforms can help businesses streamline the hiring process, making it easier to find and engage with suitable candidates.

These platforms can also facilitate performance tracking in project management software and provide valuable insights to help businesses make informed decisions. Additionally, they can simplify the process of managing payments and contracts, ensuring compliance with labor laws and regulations.

Benefits of Contingent workers

Flexibility: Contingent labor offers flexibility, allowing businesses to quickly adapt to workflow fluctuations. According to a McKinsey report, 72% of companies use contingent labor to respond to business cycle changes.

Cost-Effectiveness: Hiring permanent employees can be costly. With contingent labor, you pay for what you need, when you need it. This can be cost savings and reduce labor costs by up to 30%.

Access to Specialized Skills: Contingent workers often bring specialized skills and fresh perspectives, which can drive innovation and growth. 67% of businesses reported that contingent labor has helped them access hard-to-find skills, according to Deloitte’s 2023 Global CPO Survey.

The Future of Contingent Labor

In our current era marked by rapid changes, economic uncertainties, and shifting work preferences, contingent labor has emerged as a powerful force reshaping the industry. This shift isn’t just about filling temporary positions.

It’s about employing new contingent hiring model strategies best practices that are transforming how businesses operate and thrive.

These novel strategies address workflow fluctuations effectively, with full time employees providing a flexible workforce that can adapt to varying demands. This flexibility not only improves operational efficiency but also significantly reduces costs associated with idle labor or overtime during peak periods.

Moreover, these strategies are enhancing compliance in the workforce. By employing contingent workers, businesses can ensure adherence to labor laws and regulations, reducing the risk of non-compliance penalties.

Another significant benefit is the automation of back-office operations. By streamlining administrative tasks such as payroll and benefits administration, businesses can focus more on their core functions, leading to improved productivity and efficiency.

At the heart of this transformation is Jombone, leading the charge in the adoption and implementation of these contingent hiring strategies. By helping businesses leverage the power of the contingent workforce, Jombone is playing a crucial role in driving their success.

This shift toward contingent labor and the new hiring models is more than just a trend; it’s a fundamental redefinition of work in the 21st century. It’s about creating a more responsive, agile, and efficient workforce capable of navigating the challenges of today’s dynamic business landscape.


The utilization of contingent labor presents a compelling solution for addressing workflow fluctuations and optimizing resource management within organizations. By embracing the agility, expertise, and cost-effective advantages of contingent labor, businesses can navigate operational variability with confidence and drive sustainable growth in a competitive marketplace.

As the business landscape continues to evolve, the strategic integration of contingent labor as a core component of workforce planning and management holds the potential to redefine traditional employment paradigms and empower organizations to thrive amidst change.

If you’re interested in learning more about how the industry is shaping up, how businesses are adopting these strategies, or how Jombone can facilitate your business transformation, please reach out to us at We look forward to discussing how we can help drive your business forward in this new era of work.

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